CSS PROFILE CSS Member stores pride themselves on providing many reasons to do business with them and we believe these might be the Welcome to the 3rd edition of our flagship catalogue the top 10. Fasteners, Adhesives, Tools, Product Information Guide These might be familiar to customers who (or F.A.T. P.I.G. as we affectionately refer to it). still retain the last F.A.T. P.I.G catalogue, as they have not changed, but rather have been enhanced. It has been seven years since our first issue hit the market place and 10 Key reasons why four years since edition 2 of the F.A.T. P.I.G was released. you should deal with a CSS Member store This issue has been a long time coming and due to demand we are happy to be launching F.A.T. P.I.G 3, offering you the customer, an opportunity 1 Each Member store is to access another great range of new and innovative, good quality individually owned and operated. products from some of the country’s leading brand suppliers. The owner of the business, works in the business. For those of you who don’t know us, Construction Supply Specialists Pty Ltd (CSS) is a nationwide alliance made up of independently 2 Your business matters. owned and operated Construction, Mining, Engineering and Industrial You’re not a number, you’re a customer. Supply Specialists. Our Members, including the company you received this F.A.T. P.I.G. from, are experts in servicing the individual requirements 3 Accountability at all levels. of those companies involved in all industrial market segments. From when the order is placed to its delivery, then if need be, Our stores are strategically located all around the country, therefore supported with after sales service. reaching many remote and rural areas and we are of course in most capital cities. From Broome to Esperance, Darwin to Hobart, Mackay, 4 National distribution. then down the East Coast to Melbourne and many points in between, The store you deal with is part CSS member stores, as a collective, provide companies a complete of a national store network. national distribution offering. 5 Product sourcing. While the majority of your work will be conducted with your local CSS Supply network is second to none. Member (probably the company whose name appears on the front of this 6 Flexibility. publication), we offer you the peace of mind in knowing that every Member Can manage quick turnaround is part of a national network that can provide you with exceptional service of orders, when it matters. and support where ever you may be working in Australia. Application solving. Our collective reputation is built around a set of core principles like 7 Stores have trained experienced, being available, accountable, delivering value for money and being and knowledgeable staff. extraordinary in what we do. Trust in Supply. We believe that “ordinary” might well give the customer the service, 8 Stores are backed and supported but providing the customer with “extraordinary” service gives them by reputable suppliers. the added value. 9 Products supplied, meeting While the F.A.T. P.I.G. provides plenty of information, it is only the Australian Standards. gateway to what we have to offer as a total package. We invite you All products meet the relevant, to call into any one of our branches or log on to: regulatory requirements and where necessary can be backed with test constructionsupply.com.au results, where applicable. 10 Commitment to detail. It matters to get it right the first time. If you see a CSS sign on a building, feel comfortable that the business displaying the We thank you for taking the sign is a trusted distributor of quality products time to stroll through our that are backed by exceptional knowledge, service and support. They also acknowledge F.A.T. P.I.G. publicati on. the 10 key reasons why you should do business with them. 2 www.constructionsupply.com.au