Figure 4 Customer Responses to the 2014 Satisfaction Survey There was a high degree of variation in public opinion. Residents in the Awatere scored the survey significantly lower than other areas. The results probably reflect the continued dissatisfaction with water quality in the Awatere. The cause of dissatisfaction in the Western Wairau is less understandable. The Wairau Valley scheme is very small with only 51 connections. The area of the scheme was set at inception and cannot be extended. Some properties outside the boundary of the scheme have problems with the corrosive nature of the natural water quality. This maybe influencing the outcome of the survey. Page 23