Introduce tools and internal assistance that enables sections to complete a risk analysis relevant to their operation. Ensure our decision making is consistent and demonstrable. Develop a ‘risk aware’ culture that encourages everyone to identify risks and associated opportunities. Promote and foster communication and risk monitoring throughout the organisation. This framework will be managed by the Risk Manager and supported by the executive management team. Under the guidance of the Council’s Risk Manger, the O & M Engineer assess the hazards associated with the water supply operation. The hazards are risk assessed on the standard Likelihood/Consequence matrix to establish a risk profile. The controls for each risk are considered and an action plan is prepared to either augment the controls or manage the residual risk. The risk profile is reviewed and updated every year. The risk profile is included in Appendix 3. The framework and process for risk management is clearly detailed in the Risk Management Strategy and forms and procedures are provided. A summary of the framework is shown in Appendix 2 – Operations and Maintenance – Water Risk Profile. Emergency Response Planning - The risk assessment process and the consideration of existing and future controls for residual risks provides a structured framework for emergency response planning. For example power failure is a significant risk to the water supply process. The consideration of the risk treatments – back-up network connections, emergency generators, mobile generators, gravity storage, etc provides a basis for an emergency response plan. The risk management process is included in Standard Operating Procedures and Emergency Management Plans have been developed for both sites and specific events that may affect multiple sites. The Assets and Services Department is an active participant in Marlborough Engineering Lifelines Group and regularly contributes to coordination meetings and civil defence exercises to prepare and test for major events. Engineering Lifelines facilitate the exchange of information and planning with utilities such as Marlborough Lines and Marlborough Roads. During the 2010 review of the water supply the assessment was rationalised to ensure there was adequate and consistent approach. The risk assessment was re-organised to follow a flow- path from ‘source to tap.’ The risks associated with water supply are considered in order; starting from the abstraction from the source, treatment, pumping, trunk mains, distribution and delivery to the customers tap. Also included are managerial risks such as – reputation, financial, legislation, etc. At each annual review the flow path is followed and risks reviewed. New hazards are added or redundant hazards removed all risks are evaluated against any changes to ensure comprehensive assessment. The risks are also be separated on a network basis. The risks on the Awatere system have different characteristics to the urban Blenheim system. Critical assets - The criticality of particular components of the water infrastructure is recognised in the risk assessment process. Generally critical assets are those whose failure would cause widespread loss of service, serious public health risk or serious environmental damage. In each of the water supply systems the critical assets are: • The water treatment plants. • Main storage structures – dams/ reservoirs. • Trunk mains. Page 61