Section 1: Level of Service Survey Results Generally residents were satisfied with Council’s management of these facilities. Residents were informed that “The Council administers a variety of community facilities.” Residents were then asked: “On a scale of 1 to 9 where 1=not at all well, 5=neutral and 9=extremely well, how well do you think the Council performs in providing these six services?” Mean scores for all deliverables were then aggregated and averaged within this section to provide an indication of overall performance satisfaction for this service. The following table depicts the average scores of the facilities: Category Average Parks and Reserves 8.29 Sports Grounds 7.88 Community Halls 6.79 Swimming Pools 7.92 Cemeteries 7.99 Public Toilets 6.99 Total 8.29 Page 15