Activity Group: Regulatory Workload Demands authorities will require additional resourcing to implement any new statutory More than 10,000 dogs are registered in the District and the Council receives requirements. more than 1,000 dog associated complaints each year. This makes a significant Dog Parks resource demand on the Animal Control contractor and Council’s Animal Control Contract Manager. Council has received submissions on the establishment of Council-owned dog parks for the region. Council is investigating proposed sites for dog parks as well Education as the ongoing management and operation implications, with the intention of Education is key to achieving responsible dog ownership and safety for others. funding these parks from the Dog Control budget which currently has a reserve of Dog experts suggest that 85% percent of attacks are triggered by the victim’s $273,000. The currently proposed locations are on closed landfill sites. behaviour. To minimise this risk there needs to be continued education of the Quality Management System public, particularly children, on how to behave around dogs. As for other Activities with in this Regulatory Group, the Animal Control team is Responsible and knowledgeable owners are less likely to have a dog that creates continuing to experience increased demands from statutory functions. To ensure a nuisance or danger to the community. Animal Control provides information on the section fulfils these functions the Regulatory Department operates under a dog behaviour and encourages owners to seek advice from professional dog Quality Management System (QMS). Control and suitability of the QMS is reliant trainers. on Regulatory Department managers and staff resourcing. Increasing resource demands limit the department’s ability to maintain and continually improve the Cats QMS. Councils have lobbied government to adopt a National Cat Management Strategy. A dedicated Regulatory QMS position has been budgeted for in this LTP from Education and de-sexing is important, as cat numbers and stray cats are 2019/20 to maintain the Department’s QMS and mitigate risk of nonconformity becoming a common matter of concern to the public and is receiving increasing with statutory functions. media attention. An educational programme for cat owners is likely to benefit cat control outcomes in the region. If cat control legislation is enacted, territorial Levels of Service 2018-28: Animal Control Performance Targets (for the financial year) Level of Service Indicator Baseline 2018-19 2019-20 2020-21 2021-28 Provide an overall level of service Resident satisfaction with this service as 7.4 7.2 7.2 7.2 7.2 that meets or exceeds residents’ measured by survey, where 10 = “service expectations. delivered extremely well” Provide an effective dog control Level of compliance with the Animal Control No significant No significant No significant No significant No significant service including registration that is contract deviations from deviations from deviations from deviations from deviations from in accordance with the Dog Control contract contract contract contract contract Act 1996 (DCA). specification specification specification specification specification Compliance with DCA requirements by preparing 30 September 30 September 30 September 30 September 30 September and publishing a report annually. 2018-2028 Long Term Plan Page 141