Activity Group: People for future infrastructure provision and the delivery of services such as health and Events management education services, along with housing, transport (including passenger transport and mobility) and recreation. That’s because in the coming years our community is going to The main challenges are to keep events relevant and interesting in times of changing be “older” — 2018 population projections by Statistics NZ indicates 23% of the population demographics, and to access external funding and sponsorships. population is over 65 and this is projected to increase to 34% by 2043. Another change is a significant increase in the ethnic diversity of the Marlborough Community Safety community. It is already apparent that the population is becoming more ethnic and culturally diverse and this trend is expected to continue. Safer Communities Marlborough has always operated in an environment of potential change due to its reliance on central government for the majority of its funding. Energy efficiency Applications for the Heat Smart programme closed in September 2013 following the Bus services Government’s (EECA) programme ceasing to provide grants to the wider community. Options to expand the existing bus services are being considered. If trials are Council is now offering a programme to ratepayers on a similar basis but this does not successful, an expanded range of services could eventually become permanent. include an EECA grant. . Levels of Service 2018-28 - Community Support Performance Targets (for the financial year) Level of Service Indicator Baseline 2018-19 2019-20 2020-21 2021-28 Provide an overall level of service Resident satisfaction with this service as measured by that meets or exceeds residents’ survey, where 10 = “service delivered extremely well”. expectations (excludes passenger transport) • Community Support. 6.8 6.8 6.8 6.8 6.8 . • Community Safety 7.3 7.3 7.3 7.3 7.3 • Events Management. 7.0 7.0 7.0 7.0 7.0 Manage Council’s community Contract and grant requirements met. 100% 100% 100% 100% 100% grants and third party providers to ensure service quality and value. Manage third party providers to Compliance with contract requirements. 100% 100% 100% 100% 100% ensure service quality and the value of community events. Participation numbers match targets in contracts. 98% 98% 98% 98% 98% Implement the Positive Ageing Number of Older Persons Forums held annually. 100% 100% 100% 100% 100% Accord. (minimum 10) Frequency of Seniors Expo. Biennial Seniors Biennial Biennial Biennial Biennial Expo Seniors Expo Seniors Expo Seniors Expo Seniors Expo % of actions in Positive Ageing Accord Plan 88% 88% 88% 88% 88% completed each year. 2018-2028 Long Term Plan Page 43