Activity Group: People Levels of Service 2018-28 - Community Support Performance Targets (for the financial year) Level of Service Indicator Baseline 2018-19 2019-20 2020-21 2021-28 Implement Youth Initiatives Plan. Number of Youth Forums held annually. 100% 100% 100% 100% 100% (minimum 9) % of actions in Youth Initiatives Plan completed each 97% 97% 97% 97% 97% year. Build capacity of the Volunteer Number of training courses provided per annum Sector through provision of where attendance numbers meet targets. 3 3 3 3 3 training in partnership with key service providers. Provide quality service that meets % of compliance with Ministry of Justice contract and exceeds the expectations of conditions met. 100% 100% 100% 100% 100% the funding ministries and thus providing quality service to the community. Provide a well-used and Increase levels of customer patronage by 3% per 3%> previous 3%> previous 3%> previous 3%> previous 3%> previous affordable bus service in Blenheim annum (total patronage for 2016-17 year was 22,691). year year year year year that is timely and responsive to community needs. Resident satisfaction as measured by survey, where 6.5 6.6 6.7 6.8 7 10 = “service delivered extremely well”. Improve infrastructure to support bus service by 3 3 3 3 3 adding a minimum of three bus shelters per year (as funding allows). 2018-2028 Long Term Plan Page 44