Marlborough District Council Roading Assets - Activity Management Plan 2015 - 2018 SECTION 1 EXECUTIVE SUMMARY Activity Consumer Expectation CBD cleaning CBD is kept litter free; CBD paved areas are regularly washed down to provide a uniformly clean surface i.e. free from stains, chewing gum and human waste etc.; CBD is kept graffiti free (footpaths, and road); A highly visible ‘cleaner’ on duty, Mon to Fri, for early intervention clean up; and Extra ordinary (additional) cleaning is undertaken after special events i.e. market days. MDC car park cleaning Car parks are kept litter free, particularly free from broken glass; Car parks clean i.e. free from stains, human waste, chewing gum etc.; and Car parks are kept graffiti free. Litter bins Bins are emptied on a regular basis such that no overflowing occurs; Area around bins kept tidy and clean; and Bins kept clean, i.e. washed regularly. Additional glass clean up Roads and footpaths are kept free from glass containers and broken glass. Removal of Surface Detritus at intersections No loose chip of detritus at road intersections. In defining levels of service for cleaning activities two approaches where considered; ‘End Product’ or ‘Performance Based’ level of service i.e. no more than one item of litter per 10m or2 ‘Method Based’ level of service i.e. cleaning frequency, sweep once per day etc. Due to the random nature of litter and detritus it was considered that a ‘Performance Based’ level of service would be difficult to specify and to monitor. A ‘Performance Based’ level of service is also considered to not drive the desired action, e.g. daily cleaning, and would be unlikely to deliver the outcomes desired by consumers. Therefore it was considered that ‘Method Based’ levels of services would be more appropriate and would deliver the desired outcomes. 1.6.6.2.3 Demand / Growth The following issues have potential to increase demand for street cleaning activities both in size and scope: Population growth : The region’s population is expected to increase by 0.3% per year over the next 20 years (refer to section 4.2). There is a direct correlation between increasing population and the number of people using the CBD and pedestrians generally. This growth will drive the need for an increase in the reactive cleaning i.e. the ‘on duty cleaner’. An increase of 0.3% per annum has been allowed in the FWP to cover this increase. Increasing tourist numbers: This is a similar effect to the population growth however is more seasonal. The proposed increase allowed for under the population growth should be adequate to cover any increased cleaning costs related to increasing tourist numbers. Increasing cycling and walking: The promotion of cycling and walking, for both commuting and as a recreational activity, will become a significant driver to an improved level of service for the removal of detritus, particularly glass, from roads and footpaths. Whilst there is currently limited information on the level of walking and cycling activity the development of a regional walking and cycling strategy and the increasing popularity of cycling as a recreational activity, evidenced by events such as the ‘Grape Ride’, combined with increasing fossil fuel costs, is likely to see significant increases in cyclist numbers over the next 10 years. An increase of 2% per annum has been allow in the financial FWP to cover increased demand on street cleaning related to cycling and walking. Increasing the area included in the CBD: As growth of the region occurs and the demand for retail space increases, there is potential for the area defined as CBD to be increased i.e. proposed development of the Horton St area. Any expansion of the CBD area will increase street cleaning costs. No allowance has been made in the financial FWP to cover changes to the CBD. 30 September 2014 Page 82 of Section 1